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FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE AN ORDER?

When purchasing an item select the "Buy Now" button and you will be directed to the Amazon product page to complete your order.

PAYMENT & SHIPPING

FREE Shipping by Amazon on eligible items.

You receive free shipping if your order includes at least $25 of eligible items. Any item with "FREE Shipping" messaging on the product detail page that is fulfilled and shipped by Amazon is eligible and contributes to your free shipping order minimum.

You can get unlimited FREE Two-Day Shipping on eligible items with Amazon Prime. No minimum spend is required to qualify.

Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility.

  • You can ship to a U.S. delivery address in the 50 states only.

  • You can ship to APO/FPO addresses only when they have a U.S. zip code.

  • You may find geographic shipping restrictions apply to particular products.

Note: Some items shipped to Alaska and Hawaii may not be eligible for free shipping.

If your order doesn't qualify for free shipping:

  • Check eligibility. Some sellers that fulfill and ship their own inventory charge shipping fees.

  • A special product, order, or handling fee may still apply even if your order is $25 or more.

  • Gift cards receive FREE One-Day shipping, but don't apply to the $25 minimum.

  • Pantry products are shipped separate from Amazon products. Pantry products have a separate delivery fee and do not apply to the $25 minimum.

SECURE ORDERS & PAYMENT OPTIONS

Our product is fulfilled by Amazon.  So by clicking on the "Buy Now" link you will be directed to Amazon page to complete your order.  The following payment options are available on Amazon:  Visa, MasterCard, American Express, and Visa Debit card, Bank Account.

RETURNS & REFUNDS

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased.

PRIVACY POLICY

We only collect information you choose to give us. and we process it with your consent.  We only require a minimum of personal information that is necessary to fulfill your transaction with us.  We don't sell to third parties and we only use it as this Privacy Statement describes.  No matter where you are, where you live and what your citizenship is, we provide the same standard of privacy protection to all our users.

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